Frequently Asked Questions
Find answers to common questions about our moving platform
For Customers
EvdenEve is a platform that connects customers with moving companies. Simply create a moving request by filling out our form, and multiple professional moving companies will send you competitive quotes. You can compare offers, chat with companies, and choose the best one for your needs.
Yes! Creating a moving request and receiving quotes is completely free for customers. You only pay the moving company you choose for the actual moving service.
The number of quotes varies depending on your location and the availability of moving companies in your area. Typically, you can expect to receive between 3-5 quotes within 24-48 hours of submitting your request.
Absolutely! Once you receive quotes, you can chat directly with any company through our messaging system. This allows you to ask questions, clarify details, and get a better feel for their service before making your decision.
You're under no obligation to accept any quote. If you're not satisfied with the offers, you can either wait for more quotes to come in, modify your moving request details, or create a new request with different specifications.
For Moving Companies
We offer flexible subscription plans for moving companies. After registration, your account will be reviewed by our team. Once approved, you can choose from our monthly or annual subscription plans to access moving requests in your service area.
Once your company account is approved and you have an active subscription, you'll have access to all open moving requests in your service area. You can browse requests, view details, and submit competitive quotes to customers.
Yes! After submitting a quote, you can use our built-in messaging system to communicate with the customer. This helps clarify any questions, provide additional information, and build trust before the customer makes their decision.
During the approval process, you'll have limited access to the platform. You won't be able to view customer requests or submit quotes until your company is verified by our admin team. This process typically takes 1-2 business days. You'll receive an email notification once your account is approved.
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